FAQs (Frequently Asked Questions)

1.      Q: How do Shijang.com works?

A: Shijang.com is launched as an online Korean beauty products store to deliver the genuine Korean products all over Bangladesh. Customers from all over Bangladesh can buy Korean cosmetics and pay through shijang’s website and it will deliver the products at their doorsteps.

 

2.      Q: Why do we buy products from shijang.com?

A: Shijang.com is always concerned to provide the best quality products to its customers. It has almost all types of authentic Korean beauty products. You will not get any shigang’s products anywhere else in the country because we are the sole distributor of the products we bring from South Korea. You get the best offers and fastest delivery from shijang.com. You can also pay through various methods. So, you will have an excellent shopping experience with shijang.

 

3.      Q: Is this a legal and licensed online store?

A: This is a legal, licensed and fully authorized online store. Your information and transactions are completely safe and secure with this website. 

 

4.      Q: Are the products authentic?

A: All the products of shijang.com are 100% authentic products.

 

5.      Q: How do I order from the website?

A: You can see the ordering producer on our website. There is an option ‘How to order’ which has clear instructions on how you can order from the website.

 

6.      Q: How do I pay?

A: There are several paid options available. You can pay with Visa card, Master card, American express, online banking, bkash and cash on delivery.

 

7.      Q: Is there any hidden charges?

A: There is no extra charge and a hidden charge in our product. You pay as much as you see on the website.

 

8.      Q: How do I cancel my order?

A: You can cancel your order before the delivery procedure starts. Before delivering the product we will contact you for delivery confirmation.  You have time till then to cancel. After delivery confirmation, you are not allowed to cancel the order.

 

9.      Q: How do I share my suggestions or queries?

A: We will be happy if you share your opinion and suggestions with us. We are always ready to answer your queries.  Please Share your thoughts with us through our social networking page, you can also email us, call us and chat with us. If you want to know more about contact details please see the ‘contact us’ option from our website.

 

10.  Q: What are the places you deliver?

A: Shijang.com is operating in Bangladesh. We deliver our products all over the country.

 

11.  Q: How long do you take to deliver?

A: It takes only two days to deliver.

 

12.  Q: How do I know the offers?

A: Shijang.com always brings great offers to their customers. To avail, this offers please visit our website regularly and follow us on YouTube and Facebook. Most of the great offers are announced during online TV programs.

 

13.  Q: What if I miss the online TV schedule?

A: We have an excellent option of online TV in our website where you can see detail information of our products and we also provide the best promotional offers through our online TV shows. But if you miss our TV schedule, you can still watch our YouTube and Facebook live where you can also get our products detail information. But the offers are only available during online TV programs.